We wish you’d stay

If something isn’t working for you, tell us — we may have an option that fits better.

There are two different things you might want to do, and they work differently.

Cancel your subscription — stop it renewing. You keep Advance until the end of the period you have already paid for, and you are not charged again. Available at any time.

Withdraw from your purchase — undo it completely and get your money back. Available for 14 days after you buy.

Cancel your subscription

Withdraw from your purchase

You have 14 days from your purchase to withdraw, without giving any reason.